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Technology Support Officer

Reference JOB-26664

Location Salthill

Job Type Permanent

Category Office/Business Support

Technology Support Officer

Galway, Ireland

35hour working week. 

Monday to Friday.


TTM Healthcare are proud to work with our client in Galway to recruit a qualified and experienced Technology Support Officer. The successful candidate will be responsible for providing technical support to staff and clients, troubleshooting and resolving IT issues, and ensuring the smooth operation of our technology systems. The role is primarily based in Galway and involves ensuring the smooth operation of the company’s information and communication technology (ICT) infrastructure and providing end-user support .

Key Responsibilities:

  • Provide technical support to staff and clients
  • Troubleshoot and resolve IT issues
  • Maintain and update hardware and software systems
  • Monitor and maintain network and server systems
  • Ensure data security and backup procedures are in place
  • Train staff on IT systems and procedures
  • Keep up-to-date with new technologies and software updates

Qualifications and Skills:

  • CompTIA/Microsoft fundamental certification preferred, or equivalent experience
  • Degree in Information Technology, Information Systems, Computer Science, or a related discipline.
  •  Minimum 2 years previous experience in a Technical Support role.
  • Experience with basic network troubleshooting.
  •  Excellent problem solving and troubleshooting skills
  •  Excellent knowledge of Microsoft Windows 10-11, Microsoft Office 2016, Office365, Windows Server, Web Browsers and Exchange email
  • Strong working knowledge of desktop hardware & software.
  • Experience with networking technologies Wired & Wireless, switches, hubs access point and structured cabling systems
  • Full current driving license

If you meet the above requirements and are interested in joining our team, please submit your application with your resume and cover letter.

Sarah Carey

Apply now